Privacy Policy
🌿CareConnectTherapy Privacy Policy.
CareConnectTherapy is committed to protecting your privacy and ensuring that your personal information is handled with care, confidentiality, and transparency. This policy explains what information we collect, how we use it, and the rights you have regarding your data.
1. Information We Collect
A. Information you provide directly
When you contact us, book a session, or make an inquiry, you may provide:
• Name
• Email address
• Phone number
• Any information you choose to share in your message
B. Device & usage information
When you visit our website, we automatically collect basic technical information such as:
• IP address
• Browser type
• Time zone
• Pages viewed
• How did you find our website?
This helps us improve site performance and user experience.
C. Purchases of therapeutic tools
If you purchase items through our recommended links, please note:
• Products are sold through third‑party websites
• We may receive a small commission at no extra cost to you
• Your payment information is handled securely by the third‑party seller, not by us
2. How We Use Your Information
We use your information to:
• Respond to your inquiries
• Provide therapy or wellness‑related services
• Improve website performance
• Share updates or resources if you request them
• Maintain safety, security, and compliance
We only collect the minimum information needed to provide our services.
3. The legal basis for processing
We process your information:
• With your consent
• To fulfill a service you requested
• to support legitimate business interests, such as improving our website.
• To comply with legal obligations
4. Information Security
We take reasonable steps to protect your information from unauthorised access, misuse, or disclosure.
However, no online transmission is 100% secure, and we encourage you to share only what you are comfortable with.
5. Third‑Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those sites, and we encourage you to review their policies before sharing personal information.
6. Commission Disclosure (Transparency)
We may earn a small commission when you purchase therapeutic tools through our recommended links.
This does not affect the price you pay and does not influence our recommendations.
We only suggest items that support emotional wellness and align with our values.
7. Your Rights
Depending on your location, you may have the right to:
• Access your personal information
• Request corrections
• Request deletion
• Withdraw consent
• Ask how your data is being used
You can contact us anytime to exercise these rights.
8. Contact Us
If you have questions about this Privacy Policy or wish to request changes to your information, you can reach us at:
Email: careconnecttherapy9@gmail.com
Location: Online services
We are here to support you.
Frequently asked questions
Who are we?
CareConnectTherapy provides warm, personalized emotional support for adults and families through online sessions and curated therapeutic tools.
What is our mission?
To guide individuals and families toward clarity, balance, and emotional well‑being through compassionate, evidence‑based support.
What services do you offer?
We offer:
• 1:1 emotional support
• Family sessions
• Wellness coaching
• Therapeutic tools through our affiliate shop
Our products include journals, self‑care items, and wellness accessories that support emotional wellness.
What are your core values?
Compassion, integrity, and meaningful impact.
We believe in creating supportive, accessible spaces where individuals and families can grow and thrive.
How much does it cost?
Pricing varies depending on the type of session.
All services are flexible and designed to meet your unique needs.
Reach out to discuss what works best for you.
How can I contact you?
You can reach us through WhatsApp or email.
We respond promptly and are always pleased to help.
How does your service work?
All sessions are conducted online for comfort and convenience.
Once you reach out, we guide you through a simple booking process to get started.
Do you offer home visits?
Not at the moment.
All services are offered online to ensure accessibility and flexibility.
Can I purchase therapeutic products from your store?
Yes. CareConnectTherapy designs and creates all the therapeutic and wellness products in our shop. Each item reflects our commitment to emotional wellness, intentional design, and supportive daily practices.
Your purchase directly supports our work and helps us continue creating meaningful tools for your well‑being.
Terms & Conditions
These Terms & Conditions outline the rules and guidelines for using the CareConnectTherapy website and services. By accessing our site or contacting us for support, you agree to the terms below.
1. Services Provided
CareConnectTherapy offers:
• Online emotional well‑being sessions
• Family support sessions
• Wellness coaching
• Therapeutic products designed and created by CareConnectTherapy
All services are provided online and are not a substitute for emergency or crisis intervention.
2. Eligibility
Our services are intended for adults and families seeking emotional support.
By using our services, you confirm that you are at least 18 years old or have parental/guardian consent.
3. Booking & Payments
• Session fees are communicated directly during booking.
• Payment must be completed before or at the time of service.
• Prices for products or services may change without prior notice.
4. Cancellations & Rescheduling
We understand that plans change.
• Please notify us in advance if you need to reschedule.
• Missed sessions without notice may be charged in full.
5. No Emergency Services
CareConnectTherapy does not provide crisis, emergency, or medical services.
If you are in immediate danger or experiencing a crisis, please contact local emergency services or a crisis hotline in your area.
6. Use of Products
CareConnectTherapy is responsible for designing all therapeutic products sold through our shop.
They are intended for personal wellness and are not medical devices.
Use them responsibly and according to the guidance provided.
7. Intellectual Property
All content on this website—including text, images, branding, and product designs—is the property of CareConnectTherapy.
You may not copy, reproduce, or distribute any content without written permission.
8. Limitation of Liability
CareConnectTherapy is not responsible for:
• Technical difficulties affecting website access
• Misuse of products
• Outcomes outside the scope of our services
We provide support and guidance, but results may vary for each individual.
9. Privacy
Your personal information is handled with care and confidentiality.
Please review our Privacy Policy for full details on how your data is collected and used.
10. Changes to Terms
We may update these Terms & Conditions from time to time.
Continued use of our website or services indicates acceptance of any changes.
11. Contact
For questions about these Terms & Conditions, you can reach us at:
Email: careconnecttherapy9@gmail.com
Location: Online services